Sawyer

Dana Browne

Shaney Thrasher

Frequently Asked Questions

Managing Rush Registrations

End of Year Summary for Your Customers

Create a Sawyer Shortcut on your Phone or Tablet

There are open spots on my roster, but customers aren't able to sign up. How can they register?

Making Schedule Adjustments with Bookings

Can I Edit a Membership Plan?

Email Marketing Subscriptions FAQ

Photo uploading guide for activities and your business profile

Types of Customer Emails Generated from Sawyer

Earn a $500 Amazon gift card by referring children's activity providers to Sawyer. Learn how the referral program works, eligibility requirements, and reward conditions.

Sawyer Referral Program

How to Get in Touch

Uploading a Photo: What is the best size?

FAQ: Taxes (1099s, Tax IDs, Sales Tax, FSAs, etc)

Email Hacks, Tricks, and Tips

Can I Create a Custom Widget for Each Location?

How do timezones work on the Sawyer Marketplace?

Top seasonal questions from business owners

General FAQs

I'm a new provider. How do I sign in?

Why does my account need additional verification?

Sawyer subscription payments will include state-mandated sales tax, where and when applicable. Learn more by viewing this article.

Sales Tax Certificate & Tax Exemption Filing

Learn about pausing or canceling your subscription to Sawyer.

Sawyer’s Cancelation Policy

Account FAQs

Communicating Refund Options With Parents

Disputed Credit Card Charges FAQ

Can I refund the Sawyer Booking Fee for a customer?

Banking and Payment FAQs

Cancel a Class vs. Delete the Scheduled Activity?

How Can I Display a Scheduled Activity to Customers But Prevent them from Registering?

Activity FAQs

Learn how reviews work on the Sawyer Marketplace, including how they're collected, displayed, and managed by providers and customers, and what community standards apply.

Sawyer Reviews

Reviews FAQs

Discover 10 practical ways to use Sawyer’s Reporting Dashboard — from getting started with insights to tracking revenue, retention, and rosters

Top 10 Ways to Use Sawyer’s Reporting Dashboard

Reporting FAQs

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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