Logo
Submit a request
Sign in
  1. Sawyer Tools Support
  2. Frequently Asked Questions

Frequently Asked Questions

Reviews FAQs

  • Sawyer Reviews Policy
  • Reviews FAQs

General FAQs

  • I need to change my schedule dates, but I have bookings in the time frame. What's the best way to make changes?
  • I can't edit a membership plan for my customers. Why?
  • Existing provider pricing FAQ
  • Email Marketing Subscriptions FAQ
  • Photo uploading guide for activities and your business profile
  • Types of Customer Emails Generated from Sawyer Tools
See all 15 articles

Account FAQs

  • I'm a new provider. How do I sign in?
  • Why does my account need additional verification?

Activity FAQs

  • New Order vs. Add Student
  • Cancel a Class vs. Delete the Scheduled Activity?
  • How Can I Display a Scheduled Activity to Customers But Prevent them from Registering?
  • FAQ: How Do I Set Up Private Lessons?
  • How Can I Sell Half-Semesters?
  • What's the Difference Between Semesters and Camps/Events?

Banking and Payment FAQs

  • Communicating Refund Options With Parents
  • Disputed Credit Card Charges FAQ
  • How Can I Invoice Customers?
  • When do I get paid for transactions?
  • Can I change my customer's payment information?
  • How can customers pay on Sawyer?

SEO FAQs

  • How to claim your Google My Business Account
  • How to keep your Google My Business up to date during COVID-19
Sawyer Tools Support