The holiday season is here! That means winter registrations are coming in, holiday camps are top of mind, and you are most likely getting organized for summer camp registrations. (And whether we like it or not, tax season is around the corner).
We know you’re busy, so here are some quick and common questions we get related to the holidays and how to prep for the summer camp season:
Q: What’s the best way to offer a holiday deal for our classes?
A: One quick and easy way to offer a one time deal is by creating a coupon code. You can call it Holiday23 or NewYears20off to really promote a holiday deal!
- This is also an excellent way to offer an ‘early bird discount’ for camp sign up!
Q: How can I promote my coupons - is there somewhere on the widget I can set them up for customers to view?
A: Yes! You can add an announcement banner to the top of your widget to showcase your holiday coupon code!
Q: Let’s talk about gift cards! What is the best way to display gift cards through Sawyer?
A: There are a few ways to let customers know you offer gift cards. First, make sure you enable gift cards by going to the Products section and click on Set Up.
- One excellent way to sell your gift cards is to have a dedicated page and link on your website that directs your customer straight to the gift cards tab. Email firstname.lastname@example.org to get this set up!
- Also please check out our gift cards FAQ here for more helpful information.
Q: I would like to offer a discount to customers who buy 2 or more weeks of camp. Can this be discounted automatically?
A: It sure can! You can set up an auto-discount to take off a fixed amount for a certain amount of weeks. You can also set up auto-discounts to take a percentage off of an amount of items in your cart. Get started by reading through this helpful article and learn how to create an auto discount.
Q: Can I offer camp by the week but also discount the price if a customer purchases all weeks of camp?
A: Definitely. When you set up your camp, you have the ability to offer a price by the week and a price for the full camp. You can also set a higher rate for drop in dates, if you’d like to allow customers to book by the day.
- In case you need it, here’s a great video on the basics on how to set up a camp and more information about pricing options.
Q: I’d like to open up our camp registrations, but only to a VIP group. Is that possible?
A: Great question. Absolutely! When you’re ready, you’ll publish the camp in the Camp section, so that the link is live. In the same section, you will Hide the camp, so that it does not appear on the widget on your website. You can then grab the link and send it out via email to the select few who get early access.
Q: How do I pull a report to view my earnings for 2023, that will also breakdown the fees?
A: We’re so glad you asked. Check out our new and improved Bank Transfers report in the reporting hub! This highly requested workbook contains an all time summary and details about payouts and in transit amounts received for your account. This report includes both paid and in transit payouts, and each payout is broken down into the transactions that comprise that payout.
- Here is more about information about the Bank Transfer report which will also direct you to the new reporting hub.
Q: How can my customer get an end of year summary of all of their orders to submit for tax purposes?
A: We just launched a section in the customer portal called Annual Statements. Although you cannot send your customer and year end summary, they can easily sign into hisawyer.com and get the information easily. Check out this helpful article for more info on the new feature!
Q: I’m starting to prepare for tax season. How can I get my 1099?
A: It’s almost that time of year again! Stripe has already sent out an email about accessing Stripe Express and enabling e-delivery. The subject of the email is "Get your Sawyer Tools 2023 tax forms faster by enabling e-deliver". 1099s will be sent to you via Stripe Express in late January if you meet the threshold requirements. You can find all you need to know about your 1099 delivery here!
Q: How can I make it easier for my customer to find my holiday camps on my website?
A: We're here to help! You can reach out to email@example.com to default your widget to the camps page and you can also check out our widget customization options here. "Summer & Holidays" is one option you might find useful for this time of year!
Check out our widget webinar to get more tips on how to use widget tags and easily direct customers to register for your holiday camps!