š Overview
Sawyer has two key payment settings you may need to update: your subscription credit card (how you pay your Sawyer account fees) and your connected bank account (where Sawyer deposits your payments). Both are managed through your Business Account settings and require proper verification for security.
š³ Update Your Subscription Credit Card
Click here to learn how to add or change the credit card used for your monthly subscription payments.
Click here to learn how to add or change the credit card used for your monthly subscription payments.
Click your business name in the top right of your Sawyer provider portal
Select Business Account
Navigate to Subscription
Add or edit your credit card information
Click Subscribe
š¦ Change Your Bank Account
Click here to learn how to update your bank account in Sawyer
Click here to learn how to update your bank account in Sawyer
Update Bank Account in Sawyer
Click your business name in the top right of your Sawyer account
Navigate to Business Account and then choose Banking
Click the three-dot menu icon "..." to the right of your banking details
Select Change Bank Account
Complete Verification in Stripe
You'll be directed to Stripe's verification portal to complete the bank change. This security step is required to maintain financial account integrity and prevent unauthorized changes.
Enter your email address and phone number
You'll receive a verification code via text message to the number on fileāenter this code
Verify your identity using one of the following methods:
Option 1: Bank Account Verification
Enter the bank account where you currently receive Sawyer payments
Option 2: Personal Information
Full name (as it appears in Sawyer)
Last four digits of your personal tax ID
Date of birth
Note: This information must be provided by the person who originally set up the account.
Option 3: Photo ID
Upload a government-issued photo ID
ā ļø Only the original account owner can authorize bank account changes. If someone other than the original owner needs to make this change, they'll need to provide verification of identity or contact support for assistance.
ā Frequently Asked Questions
Find answers to common questions about payment method updates.
How long does it take for a credit card change to take effect?
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Credit card updates take effect immediately. Your next subscription payment will use the new card on file.
Why do I need to verify my identity to change my bank account?
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Identity verification is a security requirement from our payment processor, Stripe. This protects your account from unauthorized changes and fraudulent activity.
What if I don't remember the last four digits of my tax ID?
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You can use one of the other verification methodsāeither the bank account verification or photo ID upload.
Will changing my bank account affect pending payments?
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No. Any payments already processed will go to your previous bank account. Only new payments after the change will be deposited to your new bank account.