đ Overview
When you first set up your Sawyer account, your subscription is tied to the original email address used during registration. It's important to keep your account information currentâwhether you're updating due to a change in ownership, payment information, or business contact details. Regular account audits help ensure accuracy and compliance with requirements like sales tax regulations.
đ˘ Update Business Address & Owner Name
Learn how to review and update your business location and ownership information.
Click your business name in the top right corner of your Sawyer provider portal
Select Business Account
Navigate to Profile
Review the Business Address field and make any necessary updates
â ď¸ Sales Tax Requirement: Starting December 1st, 2024, Sawyer subscription payments require state-mandated sales tax where applicable. Your business address on file is used to determine the correct tax amount. Please ensure your address is accurate and up-to-date before this date.
đł Update Banking & Subscription Details
Learn how to manage your bank account information and review your subscription plan.
â ď¸ You must be logged in as the original user who set up the subscription payment to make these changes. For detailed instructions, see our banking and subscription guide here.
Update Bank Account Information
Click your business name in the top right corner of your Sawyer provider portal
Select Business Account
Navigate to Banking to edit your bank account details
đĄ Sawyer now requires verification of account ownership when editing bank information for security purposes. Contact support for help.
Review Subscription Plan & Payment Details
Click your business name in the top right corner of your Sawyer provider portal
Select Business Account
Navigate to Subscription to review your current plan and payment information
â ď¸ If you're unsure which user is associated with your billing details or if the original account owner is no longer with your business, contact support for assistance.