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Business Profile Completion Checklist

A step-by-step checklist to help businesses complete their Sawyer profile, improve visibility, and ensure key details, activities, and locations are up to date.

Dana Browne avatar
Written by Dana Browne
Updated over 2 months ago

🧾 Overview

Completing your business profile on Sawyer is one of the first and most important steps when onboarding. A fully filled-out profile helps customers learn about your business and improves your presence on the Sawyer Marketplace (via your provider pages). This checklist will guide you through key profile elements to ensure everything is up-to-date and compelling.

✅ Checklist: What to Complete

1. Complete your Business Profile

Learn about business profiles and how they impact your Marketplace presence in this article. You can use the steps below to double-check that your business profile is up to date. You can find your Business Profile in your Account Settings.

  • Keep your business name current

  • Keep your contact information up to date

  • Confirm your business address

    • An accurate business address is required to ensure the correct sales tax amount is assessed. If your business is exempt from sales tax, you can upload a certificate to your account for approval. If you are a business that does not wish to publicly display the business address to customers, please email [email protected] for assistance.

  • Add a business description

  • Add a business photo and five brand photos

  • Add Social Handles


2. Get Creative with Company Announcements

Want to highlight a promotion or special event? Use the Company Announcement banner feature to put your latest offer front-and-center for visibility on your profile.


3. Make your Activities Pop

  • Ensure your activities and programs are:

    • Up-to-date

    • Eye-catching with photos and clear descriptions

    • Easy to understand and inspiring for potential customers

Well-presented activities can increase customer engagement and registrations. Discover activity best practices in this blog post.


4. Check locations and archive any that are not actively being used

  • Double-check your locations and make sure inactive locations are archived.

  • Learn how to add or archive a location here.

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