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How to Get Support for Sawyer Marketing Suite

Learn how to contact the support team if you have questions or need assistance with Sawyer Marketing Suite.

Written by Shaney Thrasher

📝 Overview

If you need help using Sawyer Marketing Suite, our support team is ready to assist you. We offer several convenient ways to reach out and get the answers you need.


💡 Explore Marketing Suite

Learn more about Marketing Suite features and get started with these guides:


🛠️ Getting Support

Contact Support using Poppy

Poppy is our chat that will help direct you to a solution or an agent for help.

  1. In the lower right corner, select the blue circle with the smiley face


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  2. Once selected, a box will expand and you can select Send Us a Message.


Contact Support using Email

If you're still having issues, please email support using the email below:


Support for Scale-Tier Providers

If you're a scale tier provider and you need help with your Sawyer Marketing Suite, you can also reach out to your dedicated account manager.


❓Frequently Asked Questions (FAQs)

I can't log in. What should I check?

Click the arrow to see the answer

Make sure you're logged into Sawyer first and accessing Marketing Suite from Settings > Integrations. If you're a staff member, you may need the Marketing Suite permission from your account owner or admin.

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