The Sawyer Booking Fee is applied to all customer placed orders on Sawyer which includes the Sawyer Marketplace (hisawyer.com) and effective November 1st, 2022 across Provider widgets. It is shown to the customer during checkout so they know what to expect. This non-refundable fee is applied once per order and is not applicable on future recurring charges such as automatic billing, payment plans, membership fees, or on orders $30 or less*
Booking fees are not currently applied to product purchases such as Memberships, Gift Cards, Birthday Parties, and Class Packs and are not charged on Provider placed orders via the Roster using +New Order, Receive Payment or via Quick Charge.
*Booking fees may vary and are subject to change. Customers can view the fee total before completing their order at checkout. For marketplace purchases that contain bookings across multiple businesses within a single transaction, customers will only incur one Sawyer Booking Fee. For example, if the order contains a purchase for three unique activities across three unique businesses, the customer will only be charged once at checkout.