Sawyer Subscription Plan: When you partner with Sawyer, you will select a pricing plan and tier of access that best suits your business needs. This is a recurring subscription charge that can be paid month to month or annually. For more information, please see https://www.hisawyer.com/for-business/pricing or read more about our available plans here.
Sales Tax on Subscription Fees: As of December 1st, 2024, Sawyer subscription payments will be required to include state-mandated sales tax, where and when applicable, to align with industry standard regulatory practices. To prepare for this requirement, we ask that you verify your business account address to ensure the correct sales tax amount is assessed.
If your business is exempt from sales tax, you can upload a certificate to your account for approval.
Credit Card Processing: Credit card fees are 2.9%+$.30 per transaction through our payment processor Stripe. This rate is deducted prior to any payouts sent to your bank account.
ACH Payments: If your business has activated the use of ACH payments, each ACH payment is .8% per transaction with a max fee of $5. Account authorization fee of $1.50 applies when a new bank account is authorized. This rate is deducted prior to any payouts sent to your bank account.
Sawyer Marketplace Fee: If you are a business owner that opts-in to list your activities on the Sawyer Marketplace (hisawyer.com), any order booked directly on the Sawyer Marketplace will be subject to a Marketplace Fee outlined in your service agreement. Marketplace fees vary by pricing tier and level of access. This % take rate is deducted prior to any payouts sent to your bank account.
Sawyer Booking Fee: To help us deliver an amazing booking experience, we charge customers a flat service fee when a booking is confirmed. Booking Fees are determined by where the customer places the order and the order total.
The Sawyer Booking Fee is applied to orders above $30 and is shown during checkout. This non-refundable fee is applied once per order and is not applicable on future recurring charges such as automatic billing, payment plans, and membership fees or on orders $30 or less.
For orders placed on Sawyer Provider Widgets:
- A $1.99 Sawyer Booking Fee is applied to orders above $30 and under $100.
- Effective July 1st, 2024: A $3.99 Sawyer Booking Fee is applied to orders above $100.**
For orders placed on the Sawyer Marketplace (hisawyer.com/marketplace):
- A $2.99 Sawyer Booking Fee is applied to orders above $30 and under $100.
Effective May 1st, 2024: A $3.99 Sawyer Booking Fee is applied to orders above $100.
**For new provider accounts that subscribe between 5/1/24-8/31/24, the $3.99 fee will apply to eligible customer orders starting September 1st, 2024 unless otherwise specified.