Sawyer has recently announced new pricing information for providers. Review these FAQs and answers for existing providers.
What changes are going into effect?
Sawyer is announcing new plans and pricing that will allow us to best serve our ever growing product and service/support needs. On March 1st, 2022 all existing customers will be automatically updated to honor legacy pricing and current plan access.
Why are you changing your pricing?
As our product has expanded over the years, we needed a better way to support the growing needs of businesses of all sizes. Our new plans help provide the right balance of features and pricing for our newest customers.
What does this mean for my account?
Legacy pricing and accounts will be maintained and offered to all of our existing customers! This means that nothing will be changing for your current functionality and pricing plan within Sawyer. If you would like to schedule an account review with our team, please email email@example.com so we can review new options with you.
Will anything change with my current access and features?
No! Your account and access will remain the same - all of the features that are currently supported on your account will not be impacted by this change.
Can I pay annually or upgrade my account to a higher level of access?
Yes! Upgrades are available should you want access to dedicated account manager support.
We also want to offer the option to switch to any of our annual packages should you wish to pay upfront for the year and have access to the included savings.
If I cancel, will I be offered the same pricing?
All plans are still month-to-month with the exception of annually priced contracts. While business owners can still cancel within 30 days of their next billing cycle, legacy pricing will not be honored should you cancel and wish to reinstate your access to Sawyer. At the point of renewal of your account, you will be able to select from current pricing plans and feature access.