Our support hours are Monday-Friday 9:00am-5:00pm EST. The support team is available to both Sawyer customers and providers should any issues or questions arise. Contact our team at support@hisawyer.com
If you feel that you have not received a timely response or if a resolution has not been reached, we will work with you to mediate and resolve issues as they arise.
- In the rare event that a resolution is not reached, Sawyer reserves the right to issue a refund to the customer on behalf of the provider.