Our support hours are Monday-Friday 9:00am-5:00pm EST. The support team is available to both Sawyer customers and Providers should any issues or questions arise.
We can be reached by email at email@example.com or by live chat! Click on the blue help button below, type in your question and click on live chat. While we don't have a direct support line yet, each of us are available to book a time to chat. Just shoot us an email and we'll be more than happy to schedule a call with you!
Each Provider featured on Sawyer is an independently owned business that lists their services and schedules. They are the front line to managing all customer transactions and enrollments for their business, so as a best practice, we will typically recommend that customers reach out to the Provider first.
If you feel that you have not received a timely response or if a resolution has not been reached, we will work with you to mediate and resolve issues as they arise.