📝 Overview
You can add basic HTML formatting to text fields across your Sawyer account to customize how information appears to customers and staff. Use HTML to add italicized text, paragraph breaks, and hyperlinks in form fields, activity descriptions, access instructions, notes to parents, order confirmation notes, membership plan descriptions, and party descriptions.
🛠️ Basic HTML Formatting
Learn how to format text using three common HTML tags that work across supported Sawyer locations.
🟢 How to italicize text
Add your text without HTML
Surround the word or words you want to italicize with
<em>and</em>
Example:
Text as it appears:
This dance class is for aspiring hip-hop stars.
How you want it to look:
This dance class is for aspiring hip-hop stars.
HTML code:
This dance class is for aspiring hip-hop <em>stars</em>.
🟢 How to add a paragraph break
Add your text without HTML
Surround each separate paragraph with
<p>and</p>
Example:
Text as it appears:
Photo Release Do you give permission for your student's picture to be taken and used on our website? This is a prerequisite for participation in our programs.
How you want it to look:
Photo Release
Do you give permission for your student's picture to be taken and used on our website?
This is a prerequisite for participation in our programs.
HTML code:
<p>Photo Release</p><p>Do you give permission for your student's picture to be taken and used on our website?</p><p><em>This is a prerequisite for participation in our programs.</em></p>
🟢 How to add a hyperlink
Add your text without HTML
Follow this format:
<a href="ADD URL HERE" target="_blank">ADD THE WORDS YOU WANT TO BE CLICKABLE HERE</a>Your URL must include
https://orhttps://wwwto work properly
Example:
Text as it appears:
Make sure to read our terms and conditions!
How you want it to look:
Make sure to read our terms and conditions!
HTML code:
Make sure to read our <a href="https://www.hisawyer.com/terms" target="_blank">our terms and conditions!</a>
💡 The three examples above are not the only basic HTML that work in Sawyer. Additional HTML tags may be supported depending on your location.
📍 Where to Use HTML
Learn where in Sawyer you can add HTML formatting and any feature availability restrictions.
🔵 Form Fields
Feature availability: This feature is included in the Grow and Scale pricing plans. It is not included in the Launch plan. Legacy providers who went live prior to March 1, 2022, continue to have access to this feature.
Form fields support basic HTML formatting so you can add italics, paragraph breaks, and links to your registration questions.
To add HTML formatting to a form field:
Navigate to Listings → Form Fields
Create a new form field or edit an existing one
Add your HTML-formatted text
Use the Preview Form Field section to see how your HTML will display
Save your form field
Things to note:
HTML works in both Field Title and Options
Bolding text is not an option because all form field text is bolded by default
You can preview your HTML formatting before saving
For more details on form fields, see here.
🔵 Activity Descriptions
Use HTML to format your activity descriptions and make them more visually appealing to customers. For detailed guidance on adding activity descriptions, see here.
🔵 Access Instructions for Online Classes
Add HTML formatting to your access instructions so customers can easily see important details about joining your online class. For more information, see here.
🔵 Notes to Parents
Format notes and messages to parents using basic HTML. For guidance on using this feature, see here.
🔵 Order Confirmation Notes
Add formatted notes to your order confirmation emails and pages using HTML. For more details, see here.
🔵 Membership Plan Descriptions
Use HTML to format the descriptions of your membership plans and help customers understand what they're purchasing.
🔵 Party Descriptions
Format your party descriptions with HTML to highlight key details and make them stand out.
❓ Frequently Asked Questions
Find answers to common questions about using HTML in Sawyer.
Is HTML supported in all Sawyer locations?
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HTML is supported in form fields, activity descriptions, access instructions for online classes, notes to parents, order confirmation notes, membership plan descriptions, and party descriptions. Feature availability may vary by pricing plan for certain locations. See the "Where to Use HTML" section above for details.
What happens if I use the wrong HTML syntax?
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If your HTML syntax is incorrect, the tag may display as plain text rather than being formatted. Double-check your opening and closing tags (<tag> and </tag>) and ensure there are no extra spaces within the tag itself.
Can I use HTML to make text bold?
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Whether bold formatting is available depends on your location. In form fields, bold text is not supported because all form field text is bolded by default. Other locations may support additional HTML tags. You can use <em> for italics as an alternative emphasis.
Do I need to know advanced HTML?
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No. You only need to know the basic tags covered in this article: <em> for italics, <p> for paragraphs, and <a> for links. These are sufficient for most formatting needs in Sawyer.
Will my HTML formatting display the same across all devices?
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Basic HTML formatting should display consistently across devices. However, some formatting may appear slightly different on mobile versus desktop depending on screen size and the specific location where the HTML is used. It's a good idea to preview your formatting whenever possible before publishing.