You can click the Live View button at any time to enter the Live View experience.

From there, you can go through the registration flow just as a customer would. This is a great way to test what the process looks like for your customers.

You can also share the URL of your Live View directly with customers as an alternative way for them to register. This is a seamless way to provide access without requiring them to search for your listing elsewhere.

You can set up the default view to display either calendar or list view, and customers can toggle between them. The All Activities tab can display in two ways:

If you offer activities that are both Semesters and Drop-ins, you'll see both listed on the activity card in Live View.

You can group repeating activities in the All Activities tab to show each scheduled activity once, sorted chronologically.

When grouping is OFF:

When grouping is ON:

The filters are compatible with both calendar and list views across all scheduled activity types, including Semesters, Camps/Events, All Activities, and Online programs.

To help your customers find the right activities, they can:

At the top of the widget, customers will find quick-access filters for Age/Grade, Time, and Date, with additional options available under More Filters. The More Filters section includes Location, Activity, Category, Day, Instructor, and Booking Type.

The Age/Grade filter allows flexible selection based on your business's needs:

Time-based filtering provides hourly precision to help customers find activities that fit their schedules:

Customers can filter activities by date using two different approaches:

Month View: Select from January through December to see all activities within a chosen month.

Specific Date: Filter by individual dates for more targeted searches. Note that the Specific Date filter works best with list view, as it may not provide optimal results in calendar view.

💡 When a day of the week has been edited for an instance, that edited instance will appear if filtering by the new day of the week, but not when filtering by the original day. Clearing date filters will not automatically redirect customers back to the current date on the calendar.

Location filtering helps customers find activities at specific venues:

Important note: If a location has been edited on an instance, that edited instance will not display when filtering by the new location. The instance will only appear when filtering by the original location.

The Activity filter lets customers narrow results to specific programs:

The Category filter broadens search options across your entire activity catalog:

The Day filter allows customers to focus on specific weekdays:

The Instructor filter enables customers to find activities led by specific staff members:

💡 If an instructor has been changed on an instance, that edited instance will not display when filtering by the new instructor. The instance will only appear when filtering by the original instructor.

Filters work seamlessly across your widget's interface:

Once a customer's profile is created, they can manage their account anytime they're logged in. They'll see their name at the top right of the widget.

By clicking on their name, customers can:

Yes! You can copy the Live View URL from your browser's address bar and share it directly with customers. They can use this link to browse and register for activities without needing to find you elsewhere. It's a convenient alternative to sharing a marketplace link.

Since you're already logged into your admin account, the system recognizes you and skips the account creation step. To see the full new customer experience including account creation, open the Live View URL in an incognito or private browser window where you're not logged in.

Customers receive a verification email immediately after creating their account with the subject line "Verify your account now." They can click the link in that email to verify, or they can verify later by logging into their Sawyer Account and visiting the Sign in & Security page.

When a customer completes their first registration, the following information is saved: their contact information (name, email, phone), all participant names and birthdays (if applicable), address, and billing information. This information auto-fills on future registrations, making it faster for repeat customers to book.

Yes, filters work consistently across both views. When a customer applies filters (age, time, date, location, etc.), the results update in both calendar and list views. Customers can also switch between views while keeping their filters active.

If you edit specific details of a class instance (like time, day, location, or instructor), that edited instance will appear under the new filter criteria but not under the original filter criteria. For example, if you change a Monday class to Wednesday, it will show when filtering for Wednesday but not Monday. This is important to note when testing filters in Live View.

Yes! The All Activities tab works on both desktop and mobile. Customers can switch between calendar and list views on any device, and filters function the same way on all screen sizes.

The All Activities tab will appear as a tab option in your Live View if it's enabled. If you don't see it and want to use this feature, email [email protected] and the customer success team will activate it for you.

Yes! Customers can select multiple options within most filters (age, location, activity, category, day, instructor) to broaden their search results. For example, they can select both "6 years old" and "7 years old" to see activities for both age groups. Filters work together to narrow or expand results based on customer needs.

If no activities match the selected filters, customers see an empty state message with an option to clear filters. They can click to clear all filters and start a new search, or adjust one or more filters to broaden results.