This feature is included in the Scale pricing plan. It is not included in the Launch and Grow plan. If you would like to upgrade your subscription plan or learn more about the different pricing tiers we offer, please visit Sawyer subscription plans and features here.
With the Cart Timer enabled, an activity that a customer adds to their cart is held for 10 minutes while that customer completes checkout.
This is especially helpful during a rush registration when customers are often hurrying to be the first to sign up.
Without a Cart Timer, customers can have the experience of adding activities to their carts and making it all the way through the checkout process only to have their spots snagged at the last second by other customers who completed the process slightly more quickly. The Cart Timer cuts down on that urgency. This results in fewer mistakes made by customers in their registration forms, fewer accidental orders placed by customers navigating frantically across several tabs, and ultimately fewer instances of customers feeling unfairly boxed out of a spot.
If you have a Scale subscription, let your Account Manager know you'd like them to enable this feature!