I need to change my schedule dates, but I have bookings in the time frame. What's the best way to make changes?

The only time providers can change their time frame without removing bookings is if they are adding dates to the schedule. In all other cases, providers cannot remove or switch schedule dates on a time frame that has bookings. 

If you're in a situation where you need to change schedule dates, but you have bookings already - the most efficient option is to remove the students, make your schedule changes, and then rebook the students using the roster.

Follow the steps below:

1) Remove the students from the entire Semester or Camps/Events roster:

1. Click on the class from your Upcoming calendar
2. Click the three dots to the right of the student’s name in the roster
3. Select  Remove from Future Dates

2) Then, make the needed time frame changes:

1. Go to Schedules > Semesters (or Camps/Events)
2. Click on the timeframe you want to edit
3. Click on Semester Actions then select Edit Semester (or Camps/Events)
4. Click on Holidays/Closings
5. Select the dates that you are closed and classes in this timeframe will not be happening and click Save

3) Once you finish the changes to the time container you'll now need to rebook each student in the roster:

1. Go to Upcoming then select the class
2. Click the Canceled tab (to the top left)
3. Click the three dot icon next to the name for each student
4. Select Rebook to Class