This feature is included in the Grow and Scale pricing plans. It is not included in the Launch plan. If you would like to upgrade your subscription plan or learn more about the different pricing tiers we offer, please visit Sawyer subscription plans and features here.
If you are a provider who went live prior to March 1, 2022, you will continue to have access to your current features as one of our legacy providers.
Appointment Settings apply across all Appointment Types. These can be modified at any time and do not impact past orders. Make sure to Save any changes made on this modal.
Add Appointment Settings
- Navigate to Schedules > Appointments
- Click into Appointment Settings in the upper right corner
Add a Cancellation Policy
Select the amount of time required to make a cancellation. This will display text on your widget and on the Sawyer Marketplace denoting your cancellation policy for appointments. Parents can still request to cancel after the cancellation policy window has closed.
- Use radio buttons to select Hour Intervals
- Add Custom Hours if you need more or less notice
- Save Settings when completed
Add Starting Intervals
This section controls the starting time for appointment time slots in standard intervals (like 11:15, 11:30, or 12:00). Options include 15, 30, 60 minute intervals.
- Use radio buttons to select Starting Intervals
- Save Settings when completed
Add Client Scheduling Rules
This section allows you to decide when parents can book an appointment. Think of it as adding breathing room to make sure parents don't book last-minute appointments.
- Use the text box to edit when a client can schedule an appointment up until
- For example, if you wanted to cut off registration a day before an appointment starts, you will add 24 hours in this field
- Save Settings when completed