Online Activity Order Confirmations
Order confirmations for online activities are just like standard Sawyer email confirmation emails.
Registered parents will receive an email containing the access instructions and class link 30-45 minutes prior to an activity's start time. You must input the Class Link at least one hour before your activity begins — we suggest adding links well in advance.
This email is scheduled upon checkout, so modifications to the date/time of a scheduled activity do not impact the time at which the reminder email is sent.
Modifications to the Class Link and Access Instructions more than 60 minutes prior to a class start time will be included in the reminder email.
Reminder email details
- Email Subject: Starting soon! [Activity Name] is about to begin
- Email contains a Join Activity button that directs to the Class Link
- Email contains the access instructions text
Important note: If an activity has no associated Class Link, then the “Starting soon” email is not sent.
For more information on how to add a Class Link, review our help article.