If a client does not receive or loses their digital gift, you as the business are not able to resend it to them. Instead, the purchaser of the gift card can do so by following these steps:
- Log in to hisawyer.com
- Hover over your name in the top right corner and select Orders
- Select the order associated with the gift card purchase
- There will be the option to download the gift card PDF, which can be manually sent to the recipient.