With the age-restricted registration feature, you can let parents know whether or not their child is too old or too young for activities. Alternatively, you can block parents from enrolling children outside a set age range.
Note: This feature will only apply to activities that have a set age range. It will not apply to activities with a set grade range.
Set up the alert
- Click on your business name in the top right of your account then select Settings
- Scroll down to Age Restricted Registration
- Set the toggle to green to activate the feature
- Select Alert Only, the client can still register if you want to let customers know their child is outside the age range but allow them to register for an activity
- Select Alert and block registration if children do not meet the age requirement to alert the parent that their child is outside of a restricted age range and prevent them from registering for an activity
- Once selected, restrictions will apply to all classes across your account that have a set age range
Parents will receive the following messages based on the option you select:
If you select Alert only, parents will receive the following message: <Child Name> does not meet the age requirements
If you select Alert and block registration, parents will receive the following message: <Child Name> does not meet the age requirements. <Your Business> requires that students meet the age requirements for the activity.
How do age requirements work?
Great question! If your activity has not started, age alerts will appear based on the age of the child on the day your activity begins.
For example, if a parent has a three-year-old who will turn four in July and your 4-year-old camp begins in August, they will be able to register.
If an activity is in progress, a child's future age will not be taken into consideration and the age alert notification will appear.
Also important to note: If you offer weekly or drop in pricing, the age alerts are still based on the start date of the scheduled activity. Your customer will need to be the right age at the start of the scheduled activity (ie. week 1) and not by week 4, even if that is the desired week.