This feature is included in the Scale pricing plan. It is not included in the Launch and Grow plan. If you would like to upgrade your subscription plan or learn more about the different pricing tiers we offer, please visit Sawyer subscription plans and features here.
If you are a provider who went live prior to March 1, 2022, you will continue to have access to your current features as one of our legacy providers.
One of the benefits of using Sawyer is that customers pay for programs at checkout and/or are set up on an auto-billed payment plan to make it easier for you to collect payments. Accepting payment via credit card ensures that you get paid, whereas accepting any other type of payment makes it harder for you to get paid quickly if at all and makes it more complicated for you to track the payment when you do.
If you decide to set up a custom payment method, you can do so by following these steps:
Click the drop-down at the top right of your Sawyer portal
Go to Settings
Scroll down on the page to find Custom Payment Methods
Type in whatever you like (e.g. check, cash, cryptocurrency, cookies, candy, etc.) then select Add to save the new payment method
Unlike credit card transactions, Sawyer has no way of verifying if you've actually received any cash or candy so you will need to keep track of this on your own.
Once you've created a custom payment method, you will be able to select it as a payment option whenever you process an order on behalf of a client. There is no way for Sawyer to track whether these payments have actually been collected. For this reason, Sawyer does not allow customers to select this option on their own. This option is only available when you place an order on a customer's behalf.