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How to Use Waitlists

Dana Browne avatar
Written by Dana Browne
Updated over 3 weeks ago

This feature is included in the Grow and Scale pricing plans. It is not included in the Launch plan. If you would like to upgrade your subscription plan or learn more about the different pricing tiers we offer, please visit Sawyer subscription plans and features here.

If you are a provider who went live prior to March 1, 2022, you will continue to have access to your current features as one of our legacy providers.

The waitlist allows your customers to add their names to a list when a particular scheduled activity is full.

To enable a waitlist,

  1. Go to Schedules and add or edit a scheduled activity

  2. To the right of Total Capacity, drag the slider to the right to Enable Waitlist
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  3. Click Save & Continue

Once this scheduled activity is full, customers can join the waitlist
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The waitlist feature lets you track interest that exceeds capacity but it does not regulate who gets to sign up if new spots become available.

You then have two options to move people off the waitlist from the roster- "Invite to Register" or "Enroll Student". More information can be found here and here!

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