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How to add cancellation policies to scheduled activities 

Dana Browne avatar
Written by Dana Browne
Updated over 3 weeks ago
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You can add cancellation policies to individual scheduled activities.

  1. Click into your Schedules section

  2. Either create a scheduled activity or locate the existing scheduled activity you’d like to edit

  3. Once your activity is located, find Cancellation Policies in the editor

  4. Select a Cancellation Policy from the drop-down

    • You can create a New Cancellation Policy while scheduling an activity by tapping + New Cancellation Policy

  5. Finish adding or editing your scheduled activity

  6. Press Save

Please note: policies aren’t dynamic and only show the policy at the time of purchase. If you’re making changes to your cancellation policy, please notify customers with future bookings. Changes aren’t retroactive!

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