📝 Overview
Make adjustments to student enrollment whenever schedules change, attendance needs adjustment, or students need to be removed. These actions help you maintain accurate rosters and program records.
Learn how to edit enrollments, adjust attendance for specific days, and remove students from your rosters.
Common Enrollment Tasks
You can perform three main tasks directly from the roster:
Edit enrollment — Change a student’s activity or adjust which days they attend
Adjust attendance for specific days — Update a student’s schedule when they need to attend only certain days per week
Remove a student — Remove a student from today only or from today and all future dates
Important notes:
These actions do not automatically transfer add-ons to the new activity
The customer will receive a notification when enrollment is edited
Transfers and removals do not affect existing payments or create refunds
🛠️ Edit Student Enrollment
Change a student’s activity or adjust the days they attend within the same activity.
Click the arrow to learn how to edit enrollment
Click the arrow to learn how to edit enrollment
Go to Upcoming and click into a roster where the student is enrolled
Click the three dots next to the student’s name
Select Edit Enrollment
Select Target Activity dropdown to view all available active activities. Each activity listing shows the date range, day(s) of the week, and times while searching.
On desktop, you can hover over an activity to see additional details including instructor, location, capacity, and all times for multi-day activities
For multi-day activities, you must first select the specific days of attendance before seeing the current registration in the dropdown
Days already booked are labeled Currently Booked
Other available days display remaining spots
You can add or remove days, but must meet the minimum/maximum day requirements for the target activity
If transferring to a new multi-day activity, select any of the available days while meeting the min/max requirement
Click the Select Start Date field to open the calendar
All bookings before the new start date will remain unchanged — the student stays on the original roster and attendance history is preserved
Only bookings after the start date will reflect the new enrollment
Click Continue.
The confirmation page displays all updates being made
Mark the checkbox "Send an email confirmation the client" if you want to send a copy to your customer.
Click Confirm Transfer to apply the changes. Once confirmed, the roster opens to the new activity and displays a New Transfer label next to the student’s name.
⛔️ Remove a Student from the Roster
Remove a student from a specific date or from all future bookings.
Click the arrow to learn how to remove a student from the roster
Click the arrow to learn how to remove a student from the roster
Go to Upcoming and click into a roster
Click the three dots next to the student’s name
Choose one of the following removal options:
For semester bookings:
Remove From Today - Removes the student from only the single day of the roster they’re currently on
Remove From Today and Future Dates - Removes the student from all future bookings, including today
For camps with weekly pricing -An additional option displays to allow you to remove a student from only the current week.
🔧 Adjust a Student’s Attendance for Specific Days
If a student needs to attend only certain days per week (rather than the full schedule), you have two options to update their enrollment.
1️⃣ Using Enrollment Transfer
Click here to learn you to adjust student enrollment using the enrollment transfer feature
Click here to learn you to adjust student enrollment using the enrollment transfer feature
Navigate to the roster for the student’s current enrollment
Click the three dots next to the student’s name and select Edit Enrollment
In the Select Target Activity dropdown, choose the activity with the specific days they should attend (for example, Mon/Wed/Fri sessions if the original was every-day attendance)
Select only the days the student should attend
Choose the Select Start Date for when this change takes effect
Click Continue, review the changes, and click Confirm
The roster automatically updates to reflect only the selected days, and no refund is necessary if you keep the original payment as-is.
2️⃣ Temporary Booking Rule Adjustment
Use this method if day-specific session options are not available or if you need more flexibility.
Click here to learn you to adjust student enrollment using temporary booking rule adjustment
Click here to learn you to adjust student enrollment using temporary booking rule adjustment
Step 1: Temporarily update booking rules
Navigate to your Semesters page in your Sawyer dashboard
Locate the scheduled activity where the student is enrolled
Click the three dots next to the activity and select Edit Scheduled Activity
Find the Days of the Week section and update the booking rules to allow clients to select specific days
Save the changes
Step 2: Perform the transfer
Go to the roster and select the student
Click Edit Enrollment and choose the same activity from the dropdown (now with flexible day selection)
In the transfer editor, select only the specific days the student should attend
Set the date when changes should take effect
Complete the transfer
Step 3: Revert booking rules
Navigate back to the Semesters page
Click the three dots next to the activity and select Edit Scheduled Activity
Reconfigure the Days of the Week booking rules to their original state (for example, requiring attendance for all weekdays)
Save your changes
Best Practices
Plan ahead - Ensure any changes align with your program’s structure and keep families informed about booking rule changes or attendance updates
Avoid refund complications - Both methods eliminate the need to process refunds, simplifying financial adjustments
Test your adjustments - Always review the updated roster to confirm changes were applied correctly
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
How do add-ons work when I edit a student’s enrollment?
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Click the arrow to view the answer
Add-ons are not automatically transferred when you edit or transfer a student’s enrollment. If the student needs an add-on for their new activity, you’ll need to add it separately in the system.
Will editing a student’s enrollment charge or refund their payment?
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Click the arrow to view the answer
No. Transfers and enrollment edits do not affect existing payments or create refunds. The original payment remains applied to the modified schedule.
Will the customer be notified when I edit a student’s enrollment?
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Click the arrow to view the answer
Yes. An automatic email notification is sent to the customer whenever you edit a student’s enrollment. For single-day transfers, the email includes the original activity and the new activity with their respective dates. For multi-day transfers or day changes, the email shows the original activity details alongside the new activity details.
Can I change the start date for when an enrollment change takes effect?
Click the arrow to view the answer
Click the arrow to view the answer
Yes. When you edit enrollment, you can choose any start date within the date range of the original activity. All bookings before the new start date remain unchanged, and only future bookings are affected by the change.
What if the student is already enrolled in the target activity?
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Click the arrow to view the answer
If you select a target activity where the student is already booked, an informational alert will appear. This will not prevent you from completing the transfer—it’s there to help you avoid unintended duplicates.
Can I adjust a student’s attendance for multiple programs at once?
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Click the arrow to view the answer
No. Enrollment edits must be made individually for each activity. If a student is enrolled in multiple programs and needs adjustments for each, you’ll need to edit their enrollment separately for each one.
What if I need to update attendance days frequently?
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Click the arrow to view the answer
If attendance changes happen regularly, consider setting up the activity with flexible day-selection options during initial setup so customers can adjust their own bookings. Alternatively, you can use the temporary booking rule adjustment method (Option 2) to allow greater flexibility without repeated manual edits.
Will editing a student’s enrollment affect their attendance history?
Click the arrow to view the answer
Click the arrow to view the answer
No. Attendance records for dates before the change start date are preserved on the original roster. Only future attendance is tracked on the new or updated enrollment.