Skip to main content

Customize Your Order Confirmation

Dana Browne avatar
Written by Dana Browne
Updated over 3 weeks ago

You can add a customized message to the order confirmation emails only customers who purchase with you will receive.

Some examples of what to include:

  • Personalized thank you from your business

  • A discount code that can be used for their next purchase

If you want every customer who makes any purchase to see this message:

  1. Click on the name of your organization at the top right of Sawyer

  2. Select Settings

  3. Scroll down to find Order Confirmation Notes and enter your custom message

  4. Click Save

  5. All future confirmation emails will now include your message

If you want only customers who sign up for a certain activity to receive this message:

  1. Go to Listings > Activities and select the activity

  2. Scroll down and click Optional Details

  3. In the Notes for order confirmation email field, enter your custom message

  4. Scroll to the bottom of the page and click Save

  5. All future confirmation emails for this activity will include your message

Did this answer your question?