You can do this from the roster view.
This applies to both classes and camps, ensuring flexibility in managing schedules for various activities.
Go to the Upcoming tab in the Sawyer menu
Click on the individual class to open up the roster view
Click on Roster Actions to the right of the Message button, below the +New Order button
Select "Cancel Instance" from the dropdown
This feature is designed for providers who cancel just one class out of a series--if, for example, there is a snow day--without preventing customers from signing up for the series as a whole.
Camps can also benefit from this feature, allowing providers to manage specific dates, such as holidays, without affecting the overall schedule.
It's important to message the class first before canceling the class. You can send a class-wide email using the Message button and issue refunds to each customer if you so choose. Canceling a class does not communicate to customers that it has been canceled and does not refund them.
Additionally, the "Cancel Instance" action does not automatically notify families, so it is recommended to inform them about the change to avoid confusion.
To remove every class instance for a scheduled activity and prevent customers from signing up, refer to this short Help Center about how to delete a scheduled activity.
If you need to exclude a specific date from the camp schedule, additional steps may be required, such as temporarily unenrolling students and editing the schedule to reflect the changes.
